I help busy teams stay organized, responsive, and on top of the work that keeps their operations moving.
With over eight years of customer service experience and five years of virtual assistance and case management experience, I provide dependable administrative support for businesses that need someone detail-oriented, proactive, and comfortable handling sensitive information.
In my current role, I manage medical records retrieval requests for U.S.-based insurance agencies, brokerages, and life settlement companies. My work involves case tracking, provider follow-ups, authorization review, payment coordination, documentation, deadline management, and client communication while maintaining HIPAA confidentiality standards.
I can support your business with:
• Administrative and virtual assistance
• Case management, documentation, and tracking
• Email and phone communication
• Client, customer, and provider follow-ups
• Internet and competitor research
• Data entry, validation, and organization
• Spreadsheet management and reporting
• Deadline, payment, and account tracking
• Document and information management
I also provide basic funnel and workflow support, including landing pages, lead capture forms, booking pages, funnel copy, CRM organization, email follow-ups, and funnel testing using ----------- and GoHighLevel.
I am organized, reliable, and comfortable working independently. If you need a detail-oriented VA who can help create structure in your daily operations while supporting your lead-generation systems, I would be glad to help.
Verified
