I am a dedicated and hardworking virtual assistant with over 12 years of experience supporting online businesses. Throughout my career, I have worked with various eCommerce platforms, including eBay, Etsy, Poshmark, Shopify, Facebook Marketplace, and Facebook Shops.
My experience includes product research, product listing, order fulfillment, order management, handling cancellations, returns, refunds, disputes, and providing excellent customer service. I am comfortable communicating with customers, resolving issues, and ensuring a positive buying experience.
In addition to eCommerce, I have extensive experience in web research, data collection, and organizing information using Google Sheets and other productivity tools. I have worked on projects involving lead generation, customer outreach, and maintaining accurate records of names, addresses, phone numbers, email addresses, professions, and other business-related information.
I am detail-oriented, reliable, easy to work with, and able to follow instructions with minimal supervision. I am always willing to learn new skills and adapt to different systems and processes. My goal is to help businesses grow by providing efficient, accurate, and dependable support.
If you are looking for a long-term virtual assistant who is committed, trustworthy, and experienced in eCommerce operations and customer service, I would be happy to be part of your team.
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