Hi, I am a reliable and detail-oriented professional with experience in Shopify operations, logistics coordination, virtual assistance, and junior IT support.
I have experience as a Shopify Operations Manager, where I handled high-volume order processing, coordinated with third-party logistics and dropshipping partners, updated tracking information, and ensured accurate and timely order fulfillment. I also managed inventory, maintained product listings, and monitored store performance to prevent overselling and operational delays.
In logistics, I have hands-on experience with LTL and FTL shipments, using tools such as DAT and Truckstop to coordinate loads, track shipments in real time, and communicate with carriers. This role strengthened my ability to work in fast-paced environments while maintaining accuracy and efficiency.
I also have experience in customer support, handling inquiries related to orders, returns, refunds, and shipment status. I focus on providing clear communication and effective solutions to ensure customer satisfaction.
In addition, I have strong skills in data entry, Excel, Google Sheets, web research, and administrative support. I am highly organized, detail-oriented, and capable of managing multiple tasks efficiently.
I also have a background in Junior IT Support, where I troubleshoot basic hardware, software, and network issues, assist with system setup and maintenance, and support users with technical concerns. I also have experience in creating and maintaining websites using HTML, CSS, and JavaScript.
I am a fast learner, adaptable, and able to work independently with minimal supervision. I take initiative, meet deadlines, and ensure tasks are completed accurately and efficiently.
I am available to start immediately and open to long-term opportunities.
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