I help eCommerce business owners streamline their supply chain operations by preventing stockouts and overstocking, minimizing warehouse costs, resolving shipment delays, managing purchase orders, and ensuring strict quality control — all to achieve smooth, efficient, and cost-effective business performance.
You've come to the Right Person! Let me tell you why.
I am dedicated to creating a balance between time, cost, and mobility for my clients. With 17 years of experience as a Supply Chain Professional specializing in end-to-end processes in International trade and Customs, I have a proven track record of delivering high-impact results and exceptional service. I help businesses achieve sustainable growth and operational excellence across Procurement and Inventory Management, Logistics and Supply Chain Operations, Administration, and Customer Service.
I am more than happy to provide my expertise and commitment to your long-term projects.
My Services Include:
SUPPLY CHAIN MANAGEMENT:
*Global Procurement and Sourcing
*Purchase Orders Processing
*Shipping & Logistics Management
*Warehousing Management
*Inventory Management
*Forecasting & Inventory Planning
*Inventory Tracking
AMAZON PRODUCT RESEARCHER
*Sourcing Technique - Manual Product Sourcing, Brand Reverse Sourcing, Store-front Stalking, Deep-dive Product Research, Keepa Sourcing
*Excellent data analysis and market research skills?
*Strong understanding of product trends and customer preferences
*Ability to conduct keyword research
*Familiarity with competitor analysis
Analytical mindset and attention to detail
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E-COMMERCECUSTOMER SERVICE:
*Deliver Real-time Support with Live Chat
*Assist customer’s needs with product selection, order placement, replacement, returns, shipping and resolutions.
*Manage all online orders accurately track and report order progress, follow up, and handle all customer queries.
*Responsible for building positive interactions and relationships with customers and communicating across email, phone, and live chat with excellent clear and concise communication skills.
FBA Reimbursement & Fee Audits
*Identifying lost/damaged inventory for reimbursement
*Auditing incorrect Amazon fees (storage, fulfillment, referral fees)
*Filing & following up on reimbursement claims
SOCIAL MEDIA MANAGER
*Social media plan & strategies
*Social media marketing (Organic)
*Branding
*Content creation
*Copywriting (caption & hashtag)?Engagement
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TOOLS AND APPLICATION USED:
*Amazon Seller Central, Google sheets, docs and slides
*Keepa, DS Amazon Quickview, SellerAmp SAS, AZinsight, FBA Multi-tool, Amazon FBA Calculator, Amazon Rank Chrome Extension
*Shopify
*Inventory Planner
*Canva, Photoshop, Illustrator, Coreldraw, Loom, CapCut
*Skype, Zoom, Whatsapp, Wechat, Telegram, Aircall, Trello, Asana, Slack, Zoom *Facebook, Instagram, Linkedin, Twitter, Tiktok, Pinterest
Let’s connect! I’d love to provide you with reliable, consistent, and top-quality solutions for your business.
If you're sold and think we're a good fit
drop a personalized message and let me know!
what time works best for you for a discovery call. "wink"
Always works for your satisfaction
Thank you.
Verified
