Hi! I'm Karen — an Operations Manager and Systems Specialist with 5+ years of experience building efficient remote teams, designing workflows, and helping founders and CEOs run smoother, leaner businesses.
I've managed end-to-end operations for a U.S.-based agency overseeing 30+ client accounts — handling hiring, onboarding, training, and performance management for distributed VA teams, creating SOPs from scratch, and building systems in ClickUp, Asana, and ----------- that reduced bottlenecks and kept everything running without constant oversight. I've also served as an executive assistant to an SEO founder and launched a podcast for a CEO from the ground up.
On the SEO side, I bring 3+ years of hands-on experience in local SEO, Google Business Profile optimization, link building, technical audits, and client reporting — so I can support or manage SEO operations, not just general ops.
I've managed a total of 9 virtual assistants across my career, and I'm the kind of person who doesn't just execute tasks — I look for the inefficiencies, fix them, and build systems so the team doesn't have to keep solving the same problems twice.
If you need someone who can own operations, keep your team aligned, and also understand the digital marketing side of your business — I'd love to work with you.