Looking for a VA Who Knows E-Commerce Inside Out? Let’s Connect!
Customer Experience Manager | Operations Assistant | E-commerce VA
With 4 years of proven experience in B2C, dropshipping and retail e-commerce, I’ve managed customer experience teams, streamlined operations, and ensured smooth order fulfillment from purchase to delivery. My background covers direct oversight of support teams, inventory, supplier coordination, and process improvements that drive efficiency and customer satisfaction.
What I Bring:
E-Commerce & Dropshipping Expertise – Hands-on experience managing Shopify stores and end-to-end operations for retail and dropshipping businesses.
Customer Experience Leadership – Led and trained teams to deliver fast, empathetic, and effective support, improving retention and brand loyalty.
Operations & Fulfillment Mastery – Skilled in order management, returns, inventory tracking, and warehouse coordination.
Tools I Use Daily: Shopify, Gorgias, Zendesk, ShipStation, PeopleVox, Brightpearl, HubSpot, Slack, Asana, Google Workspace.
If you’re looking for someone who can seamlessly blend customer service excellence with operational efficiency, I’m ready to help your business run smoothly and grow faster.
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