US Healthcare Insurance & Prior Authorization Specialist | Benefits & Eligibility Verification | SSI/SSDI Case Management | Customer Support (Phone, Chat, Email) | Medical Records & Scheduling Expert
Experienced US healthcare professional with a strong background in insurance verification, prior authorizations (medical & pharmacy), and disability case management (SSI/SSDI). Proven track record as a Senior Team Lead and Trainer, supporting high-volume operations and delivering accurate, compliant results.
Skilled in:
Benefits & Eligibility Verification (US Insurance)
Medical & Pharmacy Prior Authorization (including GLP-1 medications)
SSA/DDS Process & Disability Applications
Case Management & Referrals Coordination
Medical Records Retrieval & Copy Service Portals
Ophthalmology Procedures Support
Patient Scheduling
Customer Service (Phone, Email, Chat)
Known for attention to detail, fast turnaround, and strong communication with patients, providers, and insurance companies.
