Medical Virtual Assistant | Patient Scheduling, Outreach & Healthcare Administrative Support
200+ patient calls daily | ~100 appointments booked monthly | 95+ booking KPI exceeded
I’m a Healthcare Virtual Assistant with experience supporting healthcare teams through patient outreach, appointment scheduling, insurance verification, provider coordination, and administrative support.
I have hands-on experience using Intergy EHR and handling patient communications while following HIPAA/PHI requirements. I’ve also supported referrals, prior authorizations, prescription refill requests, medical records, and insurance-related inquiries.
What I Can Help With
• Patient outreach & follow-ups
• Appointment scheduling & coordination
• Insurance verification & benefits support
• Referral & prior authorization coordination
• Prescription refill requests
• Patient message handling
• EHR documentation & data entry
• Healthcare administrative support
What You Can Expect
Accurate work • Professional communication • Reliable follow-through • Patient-focused support
I’m comfortable working independently, following established workflows, and adapting to changing processes.
Available for: Medical VA • Healthcare VA • Patient Coordinator • Healthcare Customer Support • Administrative VA
Verified
