Hi, I’m Jen — a Virtual Assistant specializing in Customer Support, Shopify Order Management, and Lead Generation, with over five years of experience supporting businesses and building strong customer relationships.
I have experience handling customer inquiries, processing returns and refunds, updating order fulfillment and shipment tracking, and maintaining accurate order records using Shopify to deliver a smooth customer experience.
Alongside customer support, I’ve supported business growth through lead generation, outreach campaigns, LinkedIn engagement, and administrative operations across different industries.
I’m detail-oriented, proactive, and committed to helping businesses stay organized, improve customer satisfaction, and achieve sustainable growth.
Verified
