I'm a graduate of Bachelor of Science in Industrial Engineering Major in Industrial Engineering Management at De La Salle University - Dasmarinas, and I also took up Bachelor of Science in Secondary Education Major in Mathematics Minor in English at Philippine Christian University- Dasmarinas. I have wide and extensive experience in the Business Process Outsourcing Industry as a Customer Service Specialist, Technical Support Specialist, Subject Matter Expert, Quality Analyst Auditor, Team Leader, and AVP for Operations. I also have experience in data entry and management, planning and production operations, scheduling, marketing research and analysis, and manufacturing management.