Enthusiastic customer service professional with 7 years of extensive and diverse experience in Customer Service, Shopify store management, Social Media Management, and creation. Highly skilled in e-commerce platforms such as order processing, liaising with the supply chain. Well-versed in resolving customers’ grievances or billing complaints by performing activities such as exchanging merchandise, refunding, or adjusting bills, as well as comparing disputed merchandise with original requisitions and information from invoices and preparing invoices for returned goods. Comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, and designing forms. Solid interpersonal and commu-----------tion skills, product listings, and product sourcing.
Verified
