Operations Support Manager | Real Estate CRM Specialist (Buildium/Podio) | AI & Systems Expert
Hi, I’m Nover. If you are looking for a highly organized, long-term remote professional who can take ownership of your back-end operations so you can focus on growing your business, you are in the right place.
For the past 10+ years, I have built a career on reliability, clear communication, and systems optimization. I currently serve as an Operating Support Manager for a US-based property group (a role I have held for over 7 years), where I specialize in the intersection of real estate administration, compliance, and CRM management.
I am not just a task-taker; I am a systems builder. I take messy, chaotic processes and turn them into streamlined Standard Operating Procedures (SOPs).
My Core Expertise Includes:
Real Estate & Property Management: End-to-end lease preparation, compliance tracking, background screenings, and serving as the primary liaison between landlords and tenants.
CRM Mastery: Expert-level administration of Buildium, Podio, Property Meld, GoHighLevel, and Asana. I optimize databases to ensure 100% accuracy and speed.
AI & Workflow Automation: I actively integrate AI tools (ChatGPT, Gemini, Claude) into daily workflows to automate repetitive admin tasks, draft high-quality communications, and save valuable time.
Team & Marketing Leadership: Experience managing remote teams, overseeing social media campaigns, and coordinating cross-functional projects.
My Work Style:
Working remotely requires discipline and trust. My professional philosophy is grounded in creating stability. I am highly detail-oriented, strictly compliant with regulations, and I thrive in structured environments. At the same time, I bring a warm, empathetic, and professional tone to all client and customer communications.
I am equipped with a stable, high-speed internet connection, backup power, and a quiet home office environment to ensure zero downtime.
If you need a dedicated Operations Manager or Executive Assistant who brings structure, tech-savvy efficiency, and a "people-first" approach to your team, let’s connect.
