With 16 years of experience in sales and customer service, I bring a strong foundation in client relations, customer satisfaction, and strategic selling—alongside experience in digital product creation and online selling.
Key Skills & Strengths:
Sales Strategy & Customer Service Excellence – Skilled in creating and executing sales strategies while delivering outstanding customer experiences through empathy, problem-solving, and proactive communication.
Digital Product Creation & Selling Experience – Gained hands-on experience selling digital products on platforms like Etsy and -----------. I have self-studied digital product marketing, SEO, and branding. While I’m not currently managing a shop, I plan to return to Etsy when time allows.
Relationship Building & Client Retention – Proven track record of nurturing strong client relationships that lead to repeat business and brand loyalty.
Analytical & Problem-Solving Skills – Adept at identifying challenges, finding effective solutions, and using data to make informed decisions.
Tech-Savvy & Adaptable – Familiar with tools like Google Workspace, Microsoft Office Suite, Zoom, Canva, inFlow Inventory System, -----------, and various social media platforms. I’m quick to learn new tools and systems.
I’m now seeking remote opportunities where I can apply both my traditional sales expertise and digital knowledge to help businesses grow and succeed.