4 years from my past company as telemarketers, Virtual Assistant and a Customer Service Representative. Also, I have an experienced as a transcriber. As a virtual assistant we do a lot of things such as social media management and an admin representative. Outbound telemarketers help me a lot on how ko to handle people have different traits and attitude same as a Customer service representative. As a telemarketers and a CSR need to have more patience and understanding the customer with their concern then help them on how to solve it.