Dynamic Virtual Assistant specializing in appointment setting for real estate in Maryland. Proven track record in customer service and sales, including generating leads for major tech brands like Dell and AOL, as well as handling inbound inquiries for Verizon FIOS. Promoted to Team Lead, successfully managed a team of 12 agents, implementing effective-----------day plans to drive performance. Adept at upselling and retaining customers, delivering exceptional service across various platforms.
