Performance-Driven VA | 45–50 Emails Daily | 11-Minute KPI | 100% QA

I am a performance-driven Virtual Assistant with 4+ years of operations and customer support experience. I manage 45–50 emails daily while meeting strict KPI targets (11-minute case resolution) and maintaining 100% weekly QA scores. Experienced in CRM and productivity tools (Salesforce, OneDesk, MS Office, Google Workspace), vendor coordination, and confidential documentation. I provide organized, efficient, and results-focused support for international clients.