Freight Virtual Assistant | Air & Ocean Logistics | Billing, Documentation & Claims | ERP/TMS Specialist | Remote Support

Freight Forwarding & Logistics Operations Specialist | Order Processing | 10+ Years of Experience

Freight doesn't stop moving—and efficient operations are what keep it that way.

I help freight forwarders, logistics providers, trucking companies, and transportation teams keep shipments moving efficiently by reducing operational bottlenecks, preventing costly errors, and taking ownership of the day-to-day work that keeps logistics running smoothly.

With over 10 years of experience supporting logistics operations across the U.S., Canada, and Asia, I understand that successful freight operations require more than processing documents and updating shipments. They require accuracy, proactive communication, organization, and someone who can anticipate issues before they become problems.

I don't simply complete assigned tasks—I help improve the way teams work by streamlining workflows, documenting SOPs, identifying inefficiencies, and building processes that make operations more organized, scalable, and efficient.

Here's how I can support your team:
• Ocean & Air Freight Operations
• Shipment Coordination & Track & Trace
• Carrier Communication & Follow-ups
• Freight Documentation (BOLs, AWBs, PODs, Commercial Invoices)
• Order Processing
• Freight Billing & Invoice Auditing
• Claims Management (OS&D, shortages, damages & overcharges)
• Compliance & Carrier Documentation
• Data Entry & Operational Reporting
• SOP Documentation & Process Improvement
• Customer & Vendor Support

Systems & Software
• CargoWise
• SAP TM / ERP
• Oracle
• Transplace TMS
• Navisphere
• DAT
• HubTran
• Microsoft Excel
• Google Workspace
• Slack
• Microsoft Teams

Why Clients Enjoy Working With Me
• I communicate proactively—you won't have to chase me for updates.
• I take ownership of my work and keep shipments moving with minimal supervision.
• I pay close attention to detail, helping prevent costly operational mistakes.
• I learn new TMS, ERP, and client systems quickly.
• I don't just follow processes—I help improve them by identifying inefficiencies, documenting SOPs, and creating workflows that make operations more organized and scalable.

Industries I Support
• Freight Forwarders
• Logistics Providers
• NVOCC Operations
• Trucking Companies
• 3PL Providers
• Import & Export Teams
• Transportation Companies

I'm comfortable working with international teams across different time zones and enjoy becoming a dependable extension of my client's operations.

If you're looking for someone who understands freight forwarding and logistics operations—not just administrative work—I'd be happy to support your team. I'm currently available for long-term remote opportunities and look forward to helping your logistics operations run more efficiently.