- Excellent written and verbal communication skills and a C2 level of English proficiency
- Possess strong administrative skills, including accurate data entry, claims research, record management, document organization, email correspondence, and appointment or workflow coordination within billing systems.
- Experienced Virtual Assistant with clients based in the U.S. and the U.K.
- Experience in using TherapyAppointment
- Experience in processing insurance claims in Medicare and Medicaid
- Fast learner, adaptable, and an excellent communicator with strong analytical thinking skills.
- Proficient in Microsoft Excel, PowerPoint, and Google Workspace
- Over 10 years of total administrative experience, including 8 years with two of the largest banking institutions in the Philippines