Customer Happiness Expert - Top-Level Support
Pre-Sales, After Sales, Order Processing, Order Tracking, Complaints, and Escalations all through chat and email support.
Refunds, Disputes, and Chargeback handling<8efe80624d780eba0c6493ec45140364>Facebook business page and group monitoring, Facebook product posting, and Social Media Engagement.
Instagram business page monitoring, IG reel posting.
Google Business Product Posting<8efe80624d780eba0c6493ec45140364>Facebook Group product posting, Facebook posts monitoring (replying to comments, assisting negative reviews), Content Creation, Scheduling Posts, Instagram Reels, Facebook, and Instagram Stories
Shopify/BigCommerce experience
Reamaze
GrooveHQ
ManyChat
Asana
Trello
YTShorts
Project Management
Quality Control Monitoring
SMS Marketing using PushOwl
