Hi! I’m Jona!
Your Reliable Medical Virtual Assistant with 8 Years of US Healthcare Experience.
I specialize in insurance verification, prior authorizations, claims management, and provider/member support. With a Bachelor’s degree in Psychology and extensive hands-on experience working with major US healthcare accounts, I bring accuracy, efficiency, and professionalism to every task.
What I can help you with:
- Insurance verification, eligibility & benefits checks
- Prior authorizations (start-to-finish process)
- Claims status, denial management & appeals
- CPT & diagnosis code review
- Provider and patient support (inbound/outbound calls)
- Payment follow-ups and reimbursement tracking
- Medical records review and documentation
I’ve supported healthcare organizations, including those on the payer and provider sides, handled complex claim issues, and ensured that practices receive proper reimbursement. I’m highly experienced with tools such as Athena EHR/EMR, Availity, Carelon, BCBS portals, Slack, and Microsoft Office.
HIPAA-compliant | Detail-oriented | Reliable communicator
I’m committed to protecting patient data, meeting deadlines, and streamlining your workflow. If you need a dependable Medical VA who can work independently and deliver accurate results, I’m ready to support your team
