With over 15 years of experience in the BPO industry and more than 2 years as a Virtual Assistant specializing in collections, I bring a strong background in administrative support and client communication. I am proficient in tools such as MS Office, Outlook, Zoho, RingCentral, Slack, Client Magnet, and Google Sheets. I am also well-versed in various office functions and excel at multitasking in fast-paced environments.
