Administrative Staff with 7 years experience. Extremely strong leadership skills. Excellent interpersonal skills. Have worked in non-profit organizations organizing events and administrative tasks. My recent experience was in an online shop, I handle the problem solving tasks for customer service representatives, tracking what's wrong with the parcel from shipping until customers received their products, also handling customer complaints. Shipping and logistics from checking the addresses, identifying couriers available in their areas, to tracking the parcels until they receive it.