CORE SKILLS
• Billing & Invoicing Operations
• Data Analysis and Reports
• Operations Support & Coordination
• Process Documentation (Job Aids)
• Claims Processing & Evaluation
• Quality Assurance & Auditing
• Customer Experience
• ID and Fraud Verifications
• Account Management
TECHNICAL SKILLS
Salesforce | SAP | SQL (Basic) | Oracle CCB | C4C | HubSpot | EMR | MS Office | Slacks
PROFILE
Experienced Operations and Data Analyst with over 10 years of experience across Utilities, Telecom, and Healthcare accounts. Skilled in billing operations, claims processing, data analysis, and process documentation. Known for accuracy, adaptability, and strong collaboration with onshore and offshore teams. Proven ability to manage complex workflows and deliver consistent results in fast-paced environments.
