Hi! I'm Rian, a multidisciplinary creative professional with over 5 years of experience in customer support, digital content creation, instructional design, and social media marketing.
I help startups, entrepreneurs, and small teams build their brand, communicate clearly, and deliver better experiences. Whether that means handling customer inquiries with empathy and precision, delivering excellent customer service, creating engaging content for online platforms, or designing training materials that are actually useful.
Here's what I bring to the table:
- Fast, reliable customer support with a personal touch (75+ WPM, strong written English, calm under pressure)
- Inbound & outbound call handling with a strong focus on empathy and accuracy
- Strong written & verbal English communication skills (C2 level)
- Visual content creation using Canva, Adobe tools, and video editing platforms
- Instructional design and e-learning content development (storyboarding, scripting, voiceovers, etc.)
- Organized, deadline-driven, and easy to collaborate with across Slack, Notion, and Zoom
- Experience with remote collaboration tools and platforms
I've worked with local and international clients across different industries. From food and retail to tech and coaching, I can quickly adapt to different workflows and brand voices.
If you're looking for someone who can wear multiple hats without dropping the ball, I'd love to be part of your team.
Let's make things happen.
Verified
