January 2015 to January 2018:"K" Line Philippines, Inc | Documentation Clerk.Main tasks:1. Attended emails and phone calls of consignee's/brokers.2. Produce and release of import documents to our customer's brokers. 3. Manual filing of-----------receiving documents for monthly import shipments.
February 2018 - March 2021:Kuehne + Nagel, Inc. | Sea Logistics Import SpecialistMain tasks:1. Providing daily updates to customers for their incoming shipments (Emails/Calls).2. Produce and release import documents such as letter of refunds, guarantee and delivery orders. 3. Monitoring and executing customs clearance and delivery of assigned accounts handled by accredited brokers.4. Coordination with accredited suppliers (Brokers/Truckers/Carriers)5. Coordination with internal stakeholders for the rates to be applied and services for each bookings and awarded accounts. 6. Producing of invoices for import shipments under my assigned accounts and ensuring positive GP. 7. Scanning and manual filing of receiving copies of import - documents monthly. Est files 400 to 500 shipments.
March 2021 - March 2022Kuehne + Nagel, Inc | Sea Logistics Operational Care Specialist - VAS Import and ExportMain tasks:1. Focused on delivering customer excellence for our import and export shipments with Value Added Services by ensuring that our accredited brokers and truckers will execute and meet the completion of customs clearance and deliveries within the agreed KPI. 2. Daily communication with internal stakeholders for the status of each shipments with VAS services.
March 2022 - PresentKuehne + Nagel, Inc | Sea Logistics Operational Care Supervisor - Documentation/ImportMain tasks:1. Oversees and manages the import team's operational KPIs such as: * Prepare Shipment File - To ensure that GSC will properly trigger all charges and link the corresponding rates for all import shipments. * Manifest sending accuracy and minimizing the errors to avoid cost exposure. * Produce and release import documents such as delivery orders, guarantee and letter of refund. *Sending notice of arrivals to customers. * Monitoring of accounts with Value Added Services (Brokerage and Trucking).2. Daily coordination with accredited suppliers (Brokers/Truckers/Carriers).4. Managing inquiries and escalations received from internal stakeholders.
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