Running a business comes with enough challenges without having to chase paperwork, update spreadsheets, follow up on invoices, or fix disorganized systems. That's the part I can help with.
I'm an Operations Coordinator with over 5 years of experience supporting home service and e-commerce businesses through CRM management, backend operations, administrative support, QuickBooks Online bookkeeping, workflow coordination, and e-commerce operations.
Whether it's organizing your CRM, managing backend operations, processing invoices, maintaining accurate records, or supporting your Shopify and Etsy store, I help keep your day-to-day operations running smoothly so you can spend less time managing daily tasks and more time focusing on growing your business, improving your processes, and planning what's next.
CORE COMPETENCIES
• Operations & Systems Support: Backend operations management, workflow coordination, process optimization, SOP documentation, records management
• CRM & Data Management: CRM administration customer database management, job/workflow tracking, data accuracy, reporting & data validation
• E-commerce & Product Management: Shopify product listing & optimization, Etsy marketplace management, product catalog updates, SKU/variant accuracy, inventory tracking
• Content & Digital Support: Content creation, graphic mockups, social media management, website content updates
• Bookkeeping & Financial Support: QuickBooks Online (cleanup, catch-up, transaction categorization, expense tracking), invoicing, billing, accounts payable/receivable (AP/AR), payroll processing
• Marketing & Email Communication: Marketing emails, customer reminders, company announcements (holidays, promotions, updates), campaign scheduling & tracking
• Workflow Automation & Funnel Management: GoHighLevel (workflow automation, funnel setup, testing, optimization)
• Project & Administrative Support: Project management, calendar & email management, internal coordination, research support
• Data Processing & Quality Control: High-volume data entry, data verification, file organization, accuracy, compliance, reporting
