Customer Service & Support
Experienced in handling Email, Chat, and Phone Support using tools like ChatGPT, DeepL, Intercom, Front, Richpanel, and Gorgias.
E-Commerce & Order Management
Proficient in Shopify and Amazon Seller Central for order processing, inventory control, and product management.
Accounting & Finance
Trained in Xero and QuickBooks with experience in personal budgeting, Google Sheets, and Excel for financial tracking and analysis.
Inventory & POS Systems
Familiar with Micros, Infor, and various Inventory Management Systems for stock monitoring and sales tracking.
Process Optimization & Workflow Automation
Skilled in streamlining systems, improving workflows, and managing tasks for increased team efficiency.
Social Media Management & Marketing
Experienced with Canva, Facebook Page & Group Management, TikTok, and familiar with Superfiliate for content creation and community engagement.
Productivity & Collaboration Tools
Proficient in Google Workspace, Microsoft Office, Trello, and other task management platforms.
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