Senior Property Management & Maintenance Operations Specialist with 3+ years of experience supporting UK residential portfolios. Proven background in maintenance coordination, contractor management, compliance oversight, and team leadership, including training and onboarding new staff. Experienced in managing high-volume repair workflows, ensuring statutory compliance, supporting lettings operations, and improving internal business processes. Combines legal training (JD) with strong operational judgment, clear stakeholder communication, and a proactive, solutions-driven approach in fast-paced property environments.