E-Commerce Specialist | Operations Manager | Admin, Technical, & Systems Support | Automations & Funnel Builder | Customer Service Expert
Results-driven E-Commerce Operations Specialist with over 5 years of experience managing Amazon Seller Central, Shopify, Faire, Walmart, and multi-channel e-commerce operations, backed by 8 years of finance and collections experience. Skilled in product listing optimization, inventory planning, order fulfillment, store management, supplier and logistics coordination, workflow automation, funnel building, backend systems management, customer service, and team operations. Experienced in building and managing funnels, automations, and course workflows using Kajabi, WordPress, GoHighLevel, ThriveCart, and Zapier to support lead generation, customer journeys, and operational efficiency. Proven experience supporting US and Australian brands, building scalable systems in Asana and Trello, and improving cross-functional team performance.
I help businesses scale by building structured systems, improving processes, and ensuring smooth day-to-day operations across teams. I work and support fast-paced environments where accuracy, efficiency, and clear communication are critical. I’m also experienced in managing remote teams, tracking performance, and maintaining organized dashboards and reports for better decision-making.
My clients value me for being detail-oriented, proactive, and highly reliable, I take full ownership of operations, identify issues early, and implement solutions that improve efficiency and reduce errors. My finance background allows me to approach operations with a strong analytical mindset, especially in inventory planning, cost tracking, and performance monitoring.
Focused on helping businesses grow through efficient systems, clean data, and consistent execution.
