Throughout my career spanning over a decade, I've been deeply immersed in customer service, tech support, sales, retention, and collections across various industries. From serving as a customer service representative for internet service providers to handling tech support for electronics companies, and from engaging in sales and retention efforts for law firms and banks to managing collections for rental properties, I've honed my skills in both inbound and outbound communication channels, including email and chat support. Since 2020, I've seamlessly transitioned into a remote work environment, leveraging technology and adaptability to deliver exceptional service regardless of location. My multifaceted experience has equipped me with a versatile skill set and a deep understanding of customer needs, positioning me as a valuable asset in any virtual setting. Here is the link for my resume:
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