Hi there! I'm -----------, your all-around E-commerce Virtual Assistant specializing in Dropshipping and Customer Support.
With over 5 years of experience in e-commerce and customer service, I’ve helped various Shopify store owners streamline their daily operations — from order processing and product listing to handling disputes via PayPal and Klarna.
I take pride in delivering exceptional customer experiences. I’ve handled email and chat support using Gorgias, responded to customer inquiries, processed returns/refunds, and resolved disputes — always with professionalism and empathy.
Whether you're running a growing dropshipping brand or a well-established e-commerce store, I can help you save time, keep your customers happy, and focus on scaling your business.
Here’s what I can help you with:
Shopify order fulfillment and tracking
Customer service via Gorgias, Zendesk, or email/chat
Product rese-----------h, listing, and updates
Handling PayPal and Klarna disputes professionally
Creating reports and monitoring performance
Admin tasks, calendar/email management, and more!
Tools I Use:
Shopify
Gorgias
PayPal / Klarna
Hubstaff
Trello / Slack / Notion
Google Workspace
Verified
