Etsy & Shopify Virtual Assistant - Admin/E-commerce Support

I will be your virtual pair of hands.

I’m a Virtual Assistant with hands-on experience managing Etsy and Shopify stores, specializing in digital product creation, Print-on-Demand, SEO, and customer support. I’ve helped online businesses grow by creating product listings, optimizing them for search, designing mockups and videos, and keeping daily operations running smoothly.

Here’s what I do:
E-commerce:
- Create various digital products using Canva, including printables, editable templates, and fillable PDFs.
- Manage data entry and spreadsheets, maintaining a master list for easy tracking of digital and Print on Demand products.
- Conduct competitive research and identified opportunities for improvement and trending product ideas with high search volume and low competition.
- Perform organic product research by analyzing high monthly sales volume, best sellers, in-demand items, and currently popular design styles across marketplaces to guide new product creation.
- Optimize Etsy and Shopify listings with improved Titles, Tags, Keywords using eRank, EverBee, and Sales Samurai.
- Create realistic product mockups for Etsy and Shopify listings.- Make videos for each Etsy listing using Canva.
- Run Etsy Ads to boost product visibility.
- Write informative and convincing product descriptions.
- Create Order Lists, complete orders and updating of tracking numbers for dispatched products.
- Provide timely and empathetic customer service by responding promptly to inquiries, addressing concerns clearly, and ensuring a positive buying experience.

Social Media:
- Schedule posts and monitor social media sites (Instagram, Facebook, and Pinterest) through ----------- and Tailwind.
- Research influencers on Instagram, TikTok, Facebook, and LinkedIn.

Administrative:
- Perform data entry for expenses from receipts.
- Assist in making and revising operations manuals as needed.
- Provided support for various client tasks.- Maintain organized digital filing systems using Google Drive and Dropbox for efficient access and collaboration.

In addition, I’ve worked as a General Virtual Assistant, supporting businesses with social media posts, billing, documentation, and data entry. With a background in small business ownership and four years in the banking industry, I bring strong admin skills, keen attention to detail, and a reliable work ethic.

I aim to do my best in every task by making use of what I’ve learned and continuing to grow both personally and professionally.