I am a bilingual (English/Spanish) Care Coordinator and Customer Service professional with over 9 years of experience supporting US-based healthcare and home health operations remotely.
Most recently, I worked for 3+ years as a Bilingual Case Coordinator for Affinity Homecare (US client via Upwork), where I handled the full coordination cycle, from patient intake and telephone assessments to care plan documentation, caregiver scheduling, and continuity follow-ups. I am experienced with EVV platforms including HHAExchange and Mobile Caregiver.
