I started working remotely in 2020 as an SDR and Lead Generation Specialist, and since then I've had the chance to work with 4 marketing agencies based in Germany, the Netherlands, the UK, and Australia.
I started with lead generation and outreach, but over the years my responsibilities grew into social media management, content support, creative design, appointment setting, customer communication, and admin and operations support.
I've worked behind the scenes of different businesses, so I'm used to learning how a team works, adapting to different processes, and handling tasks without needing to be constantly followed up.
Here's where I can help:
Lead generation and prospect research
Social media outreach and follow-ups
Social media management<8efe80624d780eba0c6493ec45140364>;Facebook account management
Content planning, scheduling, and posting
Content and community moderation
Canva graphics and marketing creatives<8efe80624d780eba0c6493ec45140364>;Email campaign creative support
Appointment setting and calendar management
Inbound and outbound calls
Customer support through phone, email, and SMS
CRM updates and lead tracking<8efe80624d780eba0c6493ec45140364>;Email and administrative support
Day-to-day operations support
I've also managed social media for a local computer business in the Philippines, helping with content planning, scheduling, strategy, and basic graphic design.
For 3 years, I supported an Australian service-based company where I handled inbound and outbound calls, customer emails and SMS, appointment scheduling, follow-ups, admin tasks, and daily operations support.
Working with different businesses taught me that being a good VA isn't about knowing how to do 100 different tasks.
It's about being reliable with the tasks you're trusted with.
On the marketing side, I also understand that social media isn't just about posting something every day, and lead generation isn't just about sending hundreds of copy-paste messages.
There should be a reason behind the work.
Who are we trying to reach?
What do we want them to do next?
Who needs a follow-up?
What can we improve?
That's the way I approach my work.
If I'm handling leads, I don't want good prospects getting forgotten.
If I'm managing social media, I don't want to post just for the sake of posting.
If I'm handling appointments, I don't want customers wondering what's happening next.
And if I'm supporting operations, I don't want the business owner chasing me just to know whether something was done.
I like knowing what the goal is, understanding the process, and then getting the work done.
I'm comfortable following an established system, but I can also work independently, ask questions when something isn't clear, and learn new tools when a business does things differently.
I also use AI and digital tools when they genuinely help me work faster, but I still review the work myself. I don't believe copy-paste AI output should represent a client's business.
Looking for someone who can do more than follow a task list? Let’s talk.
If you need reliable support across admin, appointment setting, lead generation, social media, or day-to-day business operations, I’d love to learn more about what you’re building and where you need support.
Let’s figure out how I can make your workload lighter and your business easier to run.
