Hi there,
Thank you for taking the time to view my profile.
I’m a dedicated Customer Service Specialist with experience since 2017, handling phone, email, and live chat support. I focus on understanding customer needs, providing clear solutions, and delivering a positive experience in every interaction.
Alongside my customer service background, I also specialize in GoHighLevel (GHL), where I build and manage systems that help businesses automate and scale efficiently.
I’ve worked in fast-paced BPO environments, which helped me develop strong communication skills, attention to detail, and the ability to stay calm under pressure. I’m also highly adaptable and comfortable learning new tools and systems quickly.
Here’s what I can offer:
• Professional and friendly customer support
• Strong written and verbal communication
• Reliable and consistent performance
• Multi-channel support (phone, email, chat)
• GHL setup and management
• Calendar and appointment booking setup
• Pipeline and opportunity management setup
• Funnel building and optimization
• Appointment scheduling based on client availability
• Email and SMS reminder automation
• Multi-step workflow and automation setup
• Flexibility with US and UK time zones
I take time to fully understand the product or service I support so I can deliver accurate, helpful, and high-quality assistance. Whether it's handling customers or building backend systems in GHL, I aim to create smooth and efficient experiences for both clients and their customers.
I’m available to start immediately and open to both short-term and long-term projects.
Looking forward to working with you!
Verified
