A college graduate with a solid foundation in Information Technology and hands-on experience as an IT Support Specialist. Proven ability to troubleshoot and address technical issues efficiently, ensuring end-users can work seamlessly. Skilled in diagnosing and resolving hardware, software and networking issues. Adept at providing on-site technical assistance to end-users and ensuring system functionality across various platforms. Strong problem-solving skills and the ability to work under pressure, with a passion for continuous learning and committed to staying current with the latest IT trends and certifications.
