Detail-oriented and customer-focused professional with over four years of experience in payment processing, customer service, retail sales, and administrative support. Experienced in managing insurance payment transactions, account reconciliation, data entry, and resolving customer inquiries while maintaining accuracy and efficiency. Proficient in Microsoft Excel, data analysis, and handling high-volume workloads with strong organizational and problem-solving skills. Known for excellent communication, adaptability, and a commitment to delivering exceptional service. Eager to contribute to a dynamic team while continuously developing new skills and supporting business success.