I have worked in the BPO industry for more than 10 years which has honed me to become an expert in Customer Service. I started my Freelancing career back in 2021 and focused on Real Estate. I am experienced in Cold Calling, took a Lead Manager position, and also have worked as a Disposition Specialist. I can do Email and Text Management, Managing of Leads on the CRM, Setting Appointments, doing Follow Ups (Directly Speaking to Clients), Managing Calendars, Taking Care of Documents, Being in charge of Social Media, and Doing Reports. I am familiar with different tools such as Podio, Google Workspace, Microsoft Office, and dialers like CallRail, ReadyMode, and BatchDialer, to name a few.
