I am a graduate of Bachelor of Science in Accountancy. I started working as a Finance Officer in a Manufacturing firm and my main focus was to oversee the cash inflow and outflow of the business. When I came in Manila, I had an opportunity to work in a shipping and transportation agency. I was responsible for recording invoices, bills, cash payments and collections in various transactions for the Manila branch office.The entry of the BPO industry diverted my interest. I worked as a Process Associate in HSBC for almost 3 years. I had a great opportunity to travel to Australia, to undergo training at the client's site, when I transferred to Genpact. I got promoted as a Quality Analyst and Trainer, then to a Team Lead later where I handled the Customer Service Core Team.I also worked as a Senior Technical Support in NetSuite Phils., handling US Payroll Escalations. I assisted with Payroll Adjustments, Payroll and Payroll item creation, Time tracking, and liaised with the Payroll Operations on Tax concerns. Currently, I work with Get You Organised - Australia as a Business Administration Lead. This is a completely virtual environment where the head office is based in Sydney, Australia.
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