Executive Assistant and eCommerce professionalI’m ----------- ----------- R. Do! I am an experienced Executive Assistant and eCommerce professional with a strong background in administrative support, calendar and email management, and project coordination. My expertise in Amazon Seller Central, Shopify, and various CRM platforms has enabled me to efficiently manage online stores, enhance customer experiences, and streamline business operations.???? My Key Skills:
eCommerce & Administrative SupportAmazon Seller Account HandlingShopify Support & Website Building (Themes/Templates)eCommerce Customer & Product SupportManaging eCommerce Start-ups & Customer Support TeamsManaging Micro Teams & Customer Service FlowAdministrative & Virtual AssistanceExecutive Assistant RolesGeneral Virtual Assistant RolesEmail ManagementData EntryTranscription (Podcast Audio to PDF)Creating Processes & SOPsOrder & Inventory ManagementOrder Processing & FulfillmentLogistics ManagementInventory ForecastingPurchasing Supplies & PO ManagementIndustry-Specific RolesMedical BillerPublic Adjuster Administrative SupportReal Estate Admin & Pipeline ManagementQuality Control Team LeaderI am passionate about building efficient systems that boost productivity and simplify operations. With sharp attention to detail and the ability to multitask effectively, I thrive in fast-paced environments that require structure and organization. My strengths lie in optimizing workflows, handling high-level administrative tasks, and ensuring seamless collaboration between teams and executives. Whether it's managing complex schedules, refining eCommerce processes, or leading customer service initiatives, I take a proactive approach to problem-solving and a results-driven mindset to every challenge.I'm confident that I would be a great addition to your business. I am available for an interview anytime and can start as soon as possible.This is the link to my updated resume. Tools used:???? Project Management & CollaborationAdvanced: Agile, Asana, Basecamp, Monday, Trello, SlackIntermediate: Notion, Yammer???? E-commerce & Inventory ManagementAdvanced: Helium10, Informed, SellerCloud, Shopify, Spree, StockyIntermediate: BigCommerce, HostAway, Sellertools, Walmart???? Customer Support & CommunicationAdvanced: Bria, Desk Emails, Follow-up Boss, Freshdesk, Gorgias, HelpScout, Intercom Emails, RingCentral, Skype, Snap Engage, WhatsApp, Zendesk, ZopimIntermediate: Zillow???? Email & Office ProductivityAdvanced: Docusign, Dropbox, Google Drive, Google Suite, Google Voice, Microsoft Office, Outlook Office Email, WufooIntermediate: GoDaddy Mail???? CRM & SalesAdvanced: Apollo, ClaimWizard, Kajabi, Office Ally, Salesforce, Wave, ZohoIntermediate: Infusionsoft???? Payment & Financial ToolsAdvanced: PayPal, QuickBooks, Stripe???? Shipping & Order ManagementAdvanced: Cin7, ShipstationIntermediate: Quicksales???? EMR (Electronic Medical Records) ToolsAdvanced: Jane, Prompt
