Throughout my career, I have developed a strong foundation in customer service, administration, and multitasking. I have worked as Customer Support at Concentrix for 7 months. My responsibilities include answering inquiries and applications from customers, handling inbound and outbound calls, providing troubleshooting support, handling customer complaints professionally and escalating unresolved issues, selling/promoting products, and maintaining sales targets throughout the month. Additionally, I have experience managing schedules, organizing events, handling emails, and providing support to tea-----------mbers in various settings. Moreover, I am proficient in using common digital tools such as Google Suite, Microsoft Office, and communication platforms like Zoom and Slack. My ability to adapt modern technologies and workflows prepared me to take on new setbacks in my career. I am passionate about delivering excellent performance while eager to learn new skills to help the company achieve its goals. My pleasing personality and consistency would make me an excellent addition to your team. I am excited about the opportunity to work with you and am eager to bring a positive and proactive attitude to this role.
