• 10+ years in Customer Service
• Need an EA with ninja skills? Check!
• Someone who'll take care of your business? That's me.
Here's what I can help you with for your business:
1. Email Management:
• Arrange, address, and manage your email inbox.
• Gmail, Microsoft Outlook, Yahoo Mail, Zoho Mail, ProtonMail, Mailgun, and more.
2. Calendar Management:
• Arrange appointments, meetings, and set reminders.
• Google Calendar, Microsoft Outlook Calendar, Calendly, Doodle, and more.
3. Data Entry
• Precise and effective handling of data input and management.
• Google Workspace, Microsoft Office, CRM, and other software.
4. SOP/Documentation
• Create reports, spreadsheets, and presentations.
• Microsoft Word, Microsoft SharePoint, Microsoft Excel, Microsoft Powerpoint, Google Docs, Google Spreadsheets, Google Forms, Google Presentation, and more.
5. Research
• Collect valuable information and gain insights.
• Google.
6. Customer Service
• Manage inquiries, complaints, and support tickets.
• Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, Freshchat, LiveChat, Help Scout, ----------- , Zoho Desk, Teamwork Desk, Teamwork LiveChat, and more.
7. Social Media Management
• Interact with your audience, produce content, and plan post schedules.
•??Facebook, Instagram, TikTok, YouTube, Twitter, LinkedIn, and more.
8. Returns & Refunds Management
• Foster strong customer bonds by simplifying return and refund processes. I'll ensure a seamless experience, turning dissatisfaction into loyalty.
9. Feedback & Reviews
• Boost customer loyalty by proactively gathering and addressing feedback and reviews. I'll handle critiques gracefully, showcasing the value of customer opinions.
-----------argebacks and Claims
• Handle conflicts adeptly, ensuring smooth resolution for your business and customers.
11. Ecommerce Platforms I'm PRO In:
• Amazon, Walmart, eBay, Shopify, WooCommerce, BigCommerce, and more.
12. CRM I'm PRO In:
• Gorgias, Zendesk, Intercom, Freshdesk, Reamaze, Teamwork, ManyChat, and more.
Want to HIRE ME now? Follow these 3 quick steps:
1. Send me a message
2. Let's conduct an interview to learn more about me
3. Send a contract to HIRE ME
Get in touch with me today and collaborate.
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