Logistics & Supply Chain Coordinator | Shipment Tracking, Carrier Communication & Process Optimization | Freight Dispatcher | Logistics Coordinator | Drayage & Trucking Operations | TMS & Load Boards | FMCSA/DOT Compliance | Customer Support & Carrier Coordination
Managed daily freight operations for shippers and carriers across multiple transportation modes, ensuring timely pickup and delivery of shipments. Coordinated with carriers, customers, warehouses, and drivers to schedule loads, track shipments, and resolve transportation issues. Monitored freight movement through TMS and carrier tracking systems, provided proactive status updates, and handled exceptions such as delays, missed pickups, and delivery concerns. Negotiated with carriers, arranged transportation solutions, maintained shipment documentation, and ensured compliance with customer requirements. Worked in a fast-paced logistics environment while maintaining high service levels, accurate data entry, and effective communication with all stakeholders to ensure smooth supply chain operations.
Verified
