An experienced hospitality and property operations professional with a strong background in guest services, short-term accommodation management, and daily business operations. Skilled in coordinating teams, managing customer experiences, resolving operational challenges, and improving processes to deliver efficient and high-quality service. With experience across hospitality and healthcare environments, I bring strong communication, organisation, and problem-solving skills, along with the ability to manage competing priorities in fast-paced settings. Passionate about creating positive customer experiences, supporting teams, and driving operational excellence.
