Ten years of experience working in the call center industry2 years as Universal Agent/Retention Agent6 years in the Telco Industry|Telstra 2 years as a TelemarketerWork well under pressure as part of a teamResponsible, efficient, and flexibleCommitted to providing total quality workProven ability to gain customer’s confidence and trustExcellent verbal and written communication skillsProven ability to identify, analyze, and solve problems
