A highly skilled Admin Virtual Assistant with over 4 years of experience in lead generation, data entry, and in-depth research, specializing in real estate support tasks including pre-foreclosure, probate, divorce, estate sales, obituaries, and power of attorney research. Experienced in conducting website and public record research, compiling accurate and verified data, and sending organized daily reports to support efficient decision-making and smooth operations, while also managing and training tea-----------mbers to ensure quality, consistency, and productivity.
With over 4 years of experience in collections and customer service, I have effectively managed customer support and client relationships by addressing inquiries, resolving concerns, and providing professional assistance to ensure satisfaction. I have overseen account collections and payment resolution, following up on overdue accounts while maintaining compliance and professionalism. Additionally, I have maintained accurate records, monitored payment activities, and generated detailed reports to support informed management decisions and enhance operational efficiency.
