Identity and Access Management (IAM) professional with 10+ years of experience in enterprise IT support, identity lifecycle management, and access governance across Microsoft-centric environments. Proven track record in Active Directory, Azure AD/Entra ID, MFA, SSO, privileged access management, and service delivery in high-volume operations. Recognized for maintaining high provisioning accuracy, documenting processes clearly, and collaborating effectively with security, IT, and compliance teams. Adaptable to new tools and workflows, with a focus on secure, efficient, and scalable identity operations.
