Work Experiences:
Trafilea (E-commerce) Full-time
January 2022-Present
Virtual Assistant: Social Media Manager/Order Processing Associate
- Content Support: Creating and posting valuable content for pages (X, Tiktok, Instagram, Facebook, and others)
- Manage posts to help build an audience
- Engage with customers through direct messages and comments
- Monitors and reviews social media pages to prevent spam or inflammatory remarks
- Keeping up with the latest trends and developments to help improve and streamline current processes
- Use of Sprout/Netsuite/Shopify/Slack/Google Suites, Microsoft Office programs, Google Suite, other CRM and project management tools
- Email Management/Calendar Management/Project Management/Database Management
- Participating in weekly meetings and coaching sessions
- Actively hitting and exceeding goals and metrics set weekly/monthly and quarterly
- Other ad-hoc tasks
Absolute Placements (Recruitment Start-Up) Freelance
June 2021- January 2022
Virtual Assistant: Medical Scheduler and Recruiter
- Sourcing, interviewing, and placing multiple roles such as CNAs, Home Health Aides, Caregivers, Behavior Technicians, Registered Behavior Technicians, PCAs
- Liaising with clients and updating on candidate status
- Coordinating employee schedules/scheduling multiple medical roles and onboarding them
- Scheduling/setting appointments/booking meetings with company managers/HR leads
- Updating candidate information in various applicant tracking systems
- Weekly and monthly reports
- Managing calendars, utilizing project management tools, CRM, and other AT systems. - Exposure to using medical software
- Assisted in the creation of company invoices
- Drafted and created email templates utilized by the entire team
- Led the streamlining of various recruitment and workflow processes
- Other ad-hoc tasks
Other experiences:
UNAHCO Incorporated
Marketing and Sales Representative
March 2016-May 2021
Convergys (AT&T DAC)
Customer Service Representative/Phone support
March 2015– September 2015
Acquire Asia
Chat/ Email Support
July 2014 - January 2015
Client Referral/Start Up
Data Entry/List Builder – Real Estate (Freelance) Fulltime to Part time
April 2014 – November 2014
City Government
Emergency Medical Technician (EMT-B/D)
March 2011 – February 2014
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