I specialize in Project Management, Corporate Communications, Operations and Training, with strong experience in leadership training grounded in adult learning principles and Kirkpatrick’s evaluation model. I’m skilled in customer service (phone, chat, multichannel support) and sales (B2B, outbound, social media marketing), combining people-focused strategies with business-driven outcomes. My strengths lie in building connections, creating impactful programs, and driving organizational culture that supports both employees and clients.
