I help businesses improve workflows through practical automation, structured support systems, and clean operational processes.
My background is in IT operations and problem management, and I now apply that same process-driven approach to: • lead qualification • follow-up workflows • FAQ and support automation • Facebook inquiry systems • Shopify store support
I’m comfortable working with: • Google Sheets • Google Forms • Make • Facebook / Meta tools • Canva • Shopify admin
I can support both setup and execution — from workflow design to product uploads, store organization, and support process improvement.
I work best with businesses that want clean systems, clear communication, and dependable execution.
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